For more information, see Creating Acronis bootable media. You can try to create a WinPE-based media. What to do if the above suggestions do not help Boot to BIOS and change IDE back to AHCI.Boot to BIOS, change the mode from AHCI to IDE (or ATA in some BIOS brands).If after changing the mode the bootable media detects the SSD, you may use the following procedure for recovery or cloning under bootable media: You must return the mode to AHCI before starting Windows. If the bootable media does not recognize the SSD and the SSD controller mode is AHCI, you can try to change the mode to IDE (or ATA in some BIOS brands) and see whether this solves the problem.Īttention! Do not start Windows after changing the mode it may result in serious system problems. If the screen shows your SSD, just click Cancel.Use this for checking whether the SSD is detected in the recovery environment. ![]() Select Tools & Utilities -> Add New Disk in the main menu and the Disk selection screen will show the information about all hard disks in your system.The next step is to check whether your Acronis bootable media recognizes the SSD. For more information, see Adding a new hard disk. When creating a partition, check that the free space before partition is 1 MB. If it detects the SSD, use the Add new disk tool to create a single partition on the disk occupying the entire disk space. Start Acronis True Image 2020 and check whether it detects the SSD. Select disk N Here N is the disk number of your SSD.Ĭlean This operation removes all information from the SSD and overwrites the MBR with the default one. List disk The screen will show the disks connected to your computer. ![]() If the BIOS of your computer does show the SSD, you can try the following procedure:ĭepending on your operating system, type cmd in the Search field or in the Run field, and then press Enter. If these suggestions do not help, contact the Support of your SSD manufacturer. That’s might because your WD SSD is connected via a USB cable so it cannot be found by the software. You may also try to update the BIOS and SATA drivers. Many users reports that Acronis True Image WD Edition not clone WD drives and receives Acronis True Image WD Edition Installation Restricted - This product edition requires at least one Western Digital drive to be installed in your system' message. If the BIOS of your computer does not show the SSD, verify that the power and data cables are properly connected. In such a case, check whether the SSD is recognized in BIOS. Sometimes Acronis True Image 2020 may not recognize an SSD. What to do if Acronis True Image 2020 does not recognize your SSD
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